Please read these Terms & Conditions carefully before using the pelbet platform. By accessing or using pelbet services, you agree to be bound by these terms.
By accessing, registering with, or using any part of the pelbet website located at pelbet.co (the "Platform"), you ("User", "you", or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with the pelbet Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree to these Terms in their entirety, you must immediately cease accessing or using the pelbet Platform. pelbet reserves the right to modify these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of those changes.
These Terms constitute the entire agreement between you and pelbet with respect to your use of the Platform and supersede all prior agreements, representations, and understandings of any kind between you and pelbet relating to the subject matter herein.
Use of the pelbet Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:
pelbet reserves the right to verify eligibility at any point. Users found to be ineligible will have their accounts suspended and any funds held subject to applicable legal and regulatory requirements.
To access real-money gaming services on pelbet, you must complete the account registration process and provide accurate, current, and complete information as prompted. You agree to maintain and promptly update your registration information to keep it accurate and complete.
You are responsible for maintaining the confidentiality of your pelbet login credentials, including your username and password. You must not share your account credentials with any third party. pelbet will not be liable for any loss or damage resulting from your failure to maintain the security of your account information.
pelbet reserves the right to require Know Your Customer ("KYC") verification at any point, including but not limited to before processing withdrawal requests. KYC documents may include a government-issued photo identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory KYC documentation may result in the suspension of withdrawal privileges or account closure.
You must notify pelbet immediately at [email protected] if you become aware of any unauthorised use of your account or any other breach of security.
All financial transactions on pelbet are conducted in Philippine Peso (PHP / ₱). pelbet supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and such other payment channels as may be made available from time to time.
You may only deposit funds from payment methods that are legally registered in your name. pelbet does not accept deposits from third-party sources. Any deposit identified as originating from a source not belonging to the registered account holder may be reversed and the account suspended pending investigation.
pelbet reserves the right to decline or reverse any transaction that it reasonably suspects is fraudulent, related to money laundering, or otherwise in violation of applicable law or these Terms.
pelbet may from time to time offer bonuses, free credits, cashback, and promotional offers to registered users. All bonuses and promotions are subject to specific terms that will be published alongside each offer. By claiming any bonus or participating in any promotion, you agree to those specific terms in addition to these general Terms.
General bonus conditions include:
All games available on the pelbet Platform are provided by licensed third-party game providers and use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Return-to-Player (RTP) percentages for slot games are published within the game information panels accessible from the game lobby.
In the event of a discrepancy between the result displayed on your screen and pelbet's server records, the server records shall be final and binding. Technical malfunctions, disconnections, or errors void all affected game rounds. pelbet's decision in disputes relating to game outcomes is final.
Live casino games are streamed from professional studios. In the event of a technical failure mid-round, bets may be refunded in accordance with the rules applicable to the specific live game. The dealer's decisions and the physical result of the game round (card deals, dice rolls, roulette wheel outcomes) as recorded by the live studio are determinative.
The following conduct is strictly prohibited on the pelbet Platform:
Any breach of this section may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine law enforcement or regulatory authorities.
All content on the pelbet Platform, including but not limited to trademarks, logos, graphics, software, game content, text, and design elements, is the property of pelbet or its licensors and is protected by applicable intellectual property laws of the Republic of the Philippines and international treaties.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. You may not reproduce, copy, modify, distribute, transmit, publish, or create derivative works from any content on the Platform without the prior written consent of pelbet.
To the fullest extent permitted by applicable law, pelbet and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Platform, including without limitation loss of winnings, loss of data, or loss of profits.
pelbet's total aggregate liability to any user in connection with these Terms and the Platform shall not exceed the total amount deposited by that user in the thirty (30) days preceding the event giving rise to the claim.
pelbet does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. You access and use the Platform at your own risk.
pelbet is committed to promoting responsible gaming and takes its obligations under the PAGCOR regulatory framework seriously. All registered users are required to be 21 years of age or older. pelbet provides the following responsible gaming tools accessible from your account settings:
If you believe you have a gambling problem, pelbet encourages you to seek help. Please visit the Responsible Gaming page for support resources and helpline contacts available to Filipino players.
pelbet reserves the right to suspend, restrict, or permanently terminate any user account, with or without prior notice, where:
Upon termination for cause, pelbet reserves the right to withhold any balance pending investigation. Where termination is at the user's request and no breach is involved, any verified real-money balance will be returned to the user's registered payment method after applicable processing.
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
Any dispute between you and pelbet arising from your use of the Platform shall first be submitted to pelbet's internal dispute resolution process. You may raise a dispute by contacting [email protected] with a detailed description of your complaint. pelbet will acknowledge your complaint within five (5) business days and aim to resolve it within thirty (30) business days.
If a dispute cannot be resolved internally, either party may refer the matter to the Philippine Amusement and Gaming Corporation (PAGCOR) for regulatory mediation, or to the appropriate Philippine courts of competent jurisdiction.
pelbet reserves the right to amend these Terms at any time. Where changes are material, pelbet will provide reasonable notice via the Platform or by email to your registered address. The date of the most recent revision is indicated at the top of this page.
Your continued use of the pelbet Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the pelbet Platform, please contact us:
pelbet Customer Support
Email: [email protected]
Support hours: 24 hours a day, 7 days a week, 365 days a year. We aim to respond to all email inquiries within 24 hours on business days.
The most important points from the pelbet Terms & Conditions, summarised for quick reference.
pelbet strictly enforces the Philippine minimum gambling age of 21 years. All registrations are subject to age verification and pelbet reserves the right to request documentary proof at any time.
Each individual may hold only one pelbet account. Duplicate accounts will be closed and any balances held pending review. If you have lost access to your account, contact support rather than creating a new one.
All deposits, bets, winnings, and withdrawals on pelbet are denominated in Philippine Peso. There are no currency conversion fees or hidden exchange rates — what you see in your wallet is exactly what you receive.
pelbet may require identity documents before processing withdrawal requests. This is a PAGCOR regulatory requirement designed to protect players and prevent financial crime. KYC is a one-time process for most users.
Automated gameplay tools, scripts, and AI-assisted betting systems are strictly prohibited on pelbet. Any account found using such tools will be immediately suspended and winnings generated through automation will be voided.
pelbet provides deposit limits, session reminders, cool-off periods, and self-exclusion tools to every registered user. Player wellbeing is a core commitment, not an afterthought, at pelbet.
Our support team is available 24/7 to help clarify any part of these Terms & Conditions. Reach us anytime at [email protected] — or visit the pelbet platform directly.
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